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Don't just take our word for it.
Read and listen to what our customers have to say.

Planned Outage Goes Smoothly
Eric:  Please accept my sincere appreciation for the support provided by the James CRAFT [& Son] team during our recent hospital steam system repair. The steam leak in the main steam header required a hospital wide steam shutdown, potentially affecting patient care for heat, hot water, and surgical instrument sterilization. The planned outage for eight hours was completed in only three hours, thanks to Tory, Ian, and Bob, the CRAFTsmen assigned to make the repairs on Tuesday March 7th.  Please extend my thanks to each of them for a job well done. This successful event is one of many James CRAFT [& Son] has provided to York Hospital.  Thank You!
Lowell Bull
Engineering Manager - WellSpan York Hospital
MISSION COMPLETE
All medical gases have been fully restored, inspected and certified. Hospital has been restored to normal medical gas operations. THANK YOU to the LGH Plant and Engineering Team and the James CRAFT & Son Team for your professionalism, assistance and exceptional work. It's truly a pleasure to work side by side with you all. Have a great evening and thank you again! This successful event is one of many James CRAFT [& Son] has provided to York Hospital.  Thank You!
Roger F. Daub
Project Manager - Benchmark Construction, Inc.
Great Attitudes!
Great job last week (at the ACE Trades event)! Your employees had a lot of positive energy portraying their industry and their employer. Both are great attributes for the kids to experience and more importantly, great marketing for Craft. I have confidence that Craft has good work ethics and philosophies from our past history of work together, but after meeting your shop employees, I have a higher respect for James Craft & Son. Figure out how to market their energy. I know you have me marketing for you already!
Dallas Difiore
Kinsley Construction - York, PA.
Perseverance!
Thanks for your perseverance in getting the PTAC units installed correctly. They seem to be functioning quite well now thankfully. Hallelujah and Happy New Year.
Frank Fonner
for the trustees at Grace United Methodist-Harrisburg, PA
They Work Around Our Schedule
The servicemen at James CRAFT & Son always put us as their top priority. They are in tune with what we need, they work around our schedule, and they are very punctual. Whether the job is small or big,the servicemen at CRAFT treat us as if we're their best customer
J. Michael Ray
Facility Manager - Penn State Mont Alto - Mont Alto, PA
You Are In Good Hands
The service from James CRAFT is second to none. The technicians that visit our facility are knowledgeable and are a pleasure to work with. When James CRAFT visits your facility you know you are in good hands.
Andy Greenwood
JCI / Frick Company - Waynesboro, PA
Very Knowledge-able!
We are very pleased with the service provided by James CRAFT & Son. Your service technicians are very knowledge-able in their field, professional in their conduct and courteous to work with. Working with Brian Fisher & Drew Doxzon is a partnership in serving the best interests of General Dynamicsand we appreciate Your efforts.
Bonnie Wolgamuth
General Dynamics - York, PA
Job Well Done!
Please accept my sincere gratitude for a job well done at the York Hospital Project East Pipe Chase installation.  Your staff of professionals executed the work safely with well-coordinated precision. This major domestic water pipe installation posed many risks, all of which were non-existent due to the excellent planning by the Craft team. The York Hospital has once again note James CRAFT & Son as a solid partner in plumbing and HVAC project work. Special thanks to Adam & Thaddeus who spent long hours setting up the main risers and planning for the tie in activities.
Lowell Bull
Engineering Manager - York Hospital - York, PA
Excellent to Work With
Ron Bollman is excellent to work with. He knows exactly how to work in our facility. He figures out how to work here. Great guy to work with. Very polite and courteous. Welcome back here anytime.
Joe Briscese
Starbucks Roasting Plant - Manchester, PA
Keep Up The Good Work!
I appreciate working with Jane Sweitzer in scheduling and documenting work completed, and I've had reports that your technicians are professional and courteous to site staff. Keep up the good work
Jim Wicke
Pinnacle Health - Harrisburg, PA
I Appreciate You
Thank you for your tenacity and professionalism. You haven't given up and always keep me in the loop with information regarding our HVAC. I've had facilities responsibilities for many years and you have been excellent in customer service...I appreciate you.
Judy Meador
Hospice of Washington Co. - Hagerstown, MD
I Look Forward to More Projects
I want to thank you for the efforts by James CRAFT & son on the grease line repairs project. My admiration, trust and respect for your firm grew ten-fold over the project. I look forward to more success on future projects.
Mike Lasaia
Warfel Construction - East Petersburg, PA
Excellent Services
I would like to thank you and all of James Craft & Son for your excellent service from all of your departments.
Dave Simerly
InterCo Print, Loganville, PA
A pleasure to interact with!
The Beistle Company and James CRAFT & Son have had a long and mutually successful relationship for many years. During this time I have been impressed with your company’s integrity and professionalism: your repair technicians and support staff were a pleasure to interact with.
Ken Strayer
The Beistle Company, Shippensburg, PA
You guys really came through for us.
I would like to thank the Craft service team for the quick response to our situation regarding the installation of a new 60hp supply fan motor for our SEMCO unit LO1. You guys really came through for us.
Jeff Burnes
Facilities Director - Hollywood Casino @ Charles Town Races
Outstanding Results
Thank you and your project team for the excellent job that you did helping us improve and expand our processing capabilities. This project had many challenges, with one of the largest being space constraints. The entire project was completed in a professional manner with outstanding results in both workmanship and function of the equipment
Bryan Bensel
Project Engineer - Adhesives Research
What a great team!
I want to let you know how appreciative we are of the leadership and management your team brought to the [Adhesives Research] project.
Rick Orwick
Project Manager - Kinsley Industrial
They never quit on us and made the necessary changes without skipping a beat
Please extend our deepest gratitude to your crew for a job well done! Not only did you and your crew provide the units on short notice, they were installed and completed in exceptional time. Even with a small glitch in the balancing, they never quit on us and made the necessary changes without skipping a beat. Outstanding workmanship! And by the way, they are very polite and professional. Thank you for all your help. Please share this with them. You and the crew deserve a pat on the back
Paul Kayes
Assistant Project Manager - Pinnacle Health Systems
The quality of their workmanship is outstanding!
Based on my experience with James CRAFT & Son contractors during construction of the Data Center I would certainly recommend them for additional projects. The quality of their workmanship is outstanding, their personnel knowledgeable and easy to work with, and their project management and support staff extremely responsive. In fact Skae has already discussed partnering with CRAFT on future projects in the central Pennsylvania region.
Jack Hoagland
Skae Power Solutions
Very Professional!
The startup at Pinnacle with Guy [Pandolfino] went very smoothly. It was a pleasure to work with him over the phone. Guy had called in as requested, he is knowledgeable, had great communication, great job...Very professional! Looking forward to the next one in your area.
Thomas Bartlett
Drake Refrigeration, Inc.
Job Well Done!
The project had a number of challenges including the concurrent construction of the vertical expansion and an owner driven accelerated schedule. Your team was able to quickly adapt to the revised schedule and provide adequate manpower for the successful completion of this project.
Rick Dishbone
Sr. Project Manager - Reynolds Construction, LLC
Excellent Customer Service
I wanted to write and personally thank you and your team consisting of Drew Doxon, Allen Jordan and Nate Cooper for the job they did on the above mentioned project.
Elaine Mottilla
Cushman & Wakefield
We Could Not Have Been More Pleased
I am writing to thank and commend James Craft & Son, Inc. for doing a great job on the Select Medical 5111 Floor Build-out at the Grass Medical Science Building project. Your team, led by Dave Arndt and you, was responsible for the Plumbing and Mechanical scope of work which constituted over 40% of the cost of the entire project and did a fantastic job in delivering a quality product.
Paul Garrick
Project Manager - Brasfield & Gorrie General Contractors
Clean, Quiet, Polite and Efficient!
Thank you and your team for everything you do to help us...the temperature here is great and the installers were amazing: clean, quiet, polite and efficient!
Zach Zimmerman
Facilities Manager - York County Library System
We can always count on James CRAFT & Son!
I want to take a moment to send a special thank you for Damian Sipe and Eric Miller helping us on January 15th when we found that we had a natural gas leak.  My boss was out that day and needless to say…I was frantic.  I am so grateful for Damian’s and Eric’s help that day.  We can always count on James CRAFT & Son!
Bonnie Wolamuth
Maintenance Coordinator - General Dynamics-OTS
We've Got Heat!
On Behalf of the Children’s Resource Center staff, I’d like to thank you and your staff (Jeff Hanna, Todd Mundy, James Newcomb) for working so hard to get heat to our center.  You all did your best to get things moving, thanks again!
Lynn Caison
Manager - Children's Resource Center, Harrisburg, PA

Listen to These Kind Words From a Long Time Client

Ron Geist, Associated Pennsylvania Constructors, Harrisburg, PA